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Privacy Policy

USER INFORMATION AND PRIVACY

videshicoffee.com (hereafter referred to as Videshi) and/or its affiliates are committed to protecting all the information you share with us. We follow stringent procedures to protect the confidentiality, security, and integrity of data stored on our systems. Only those employees who need access to your information to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution. Topmost priority is in protecting your confidential information and privacy.

This privacy policy tells you how we use your personal information collected through https://videshicoffee.com/. Please read this privacy policy before using https://videshicoffee.com/ or submitting any personal information. This policy will be updated subject to any changes in information collection, activities performed or any applicable regulations. You are encouraged to review the privacy policy whenever you visit https://videshicoffee.com/ to make sure that you understand how any personal information you provide will be used.

Please Note:

The privacy practices outlined in this privacy policy are for https://videshicoffee.com only. If you link to other websites, please review those privacy policies, which may be quite different.

COLLECTION OF YOUR INFORMATION

VideshiCoffee.com collects, processes, and retains information about you when you visit our https://videshicoffee.com You may choose to provide us with information, such as your name, email address, company information, street address, telephone number, or other information, to access protected information on https://videshicoffee.com or so we can follow up with you after your visit. Personal Information may include, but is not limited to:

  • Your name

  • Email addresses

  • Telephone numbers

  • Country, city and state

REGISTRATION

VideshiCoffee.com keeps track of your information to offer you the best possible experience. A data subject must provide an email address as the mandatory Personal Information during registration (sign-up). Post this registration, VideshiCoffee.com will be able to access your account every time you visit the Website. The customer also must provide other Personal Information (for instance – name, phone number, email, billing, and shipping addresses) before completing the first purchase.

HOW WE USE YOUR INFORMATION

Any of the information we collect from you may be used in one of the following ways:

  1. Gather details about prospective customers: your information helps us to more effectively respond to your requests and queries to make the application interface user-friendly.

  2. Send periodic emails: Subject to your prior approval, we may use the information you share with us, to communicate with you through e-mails, text messages and calls, to provide our product or service-related information and/or for promotional and marketing purposes.

  3. Select Content, Improve Quality and Facilitate Use of the other interface channels: VideshiCoffee.com may use your Personal Information to help create and personalize content on our Channels, facilitate your use of the Channels (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, improve quality, track campaign and survey responsiveness and evaluate page response rates.

  4. Obtain Third Party Services: We also share Personal Information and Other Information with affiliates/subsidiaries and third parties who provide services to VideshiCoffee.com website management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services. When VideshiCoffee.com shares Personal Information with affiliates/subsidiaries, third parties, or service providers, we assure you that they use your Personal Information and Other Information only to provide services to us and are subject to terms consistent with this policy.

FAIRNESS AND PURPOSE

VideshiCoffee.com will collect adequate, relevant, and necessary Personal Information and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection or on each occasion of change of purpose.

INFORMATION DISCLOSURE

Videshi.com does not share, sell, rent, or trade personal information collected through its https://videshicoffee.com/ with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Policy. VideshiCoffee.com may share information with third-party service providers contracted to provide services on our behalf for processing to provide your employment-related services and benefits and other business purposes. These third-party service providers may only use the information we provide to them as requested.

Videshi.com may disclose your Personal Information as we believe to be necessary or appropriate:

  • under applicable law, including laws outside your country of residence.

  • to comply with legal process.

  • to respond to requests from public and government authorities, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes.

  • to enforce our terms and conditions; and

  • to allow us to pursue available remedies or limit the damages that we may sustain.

  • Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information which we have collected to the affiliates/subsidiaries/ relevant third party.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

  • permitted or required by law; or,

  • trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,

  • Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

If VideshiCoffee.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, the personal information collected from the customers (i.e., collected through our website(s) / retail stores) may be treated as an asset transferred. Not having a retrospective effect, a notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information.

CROSS-BORDER DATA TRANSFERS

In the course of doing business, managing projects, or implementing new systems, we may need to transfer personal information to third parties or affiliated entities located outside of India. Such transfers are conducted in accordance with applicable data protection laws and regulations. Common legal mechanisms for these transfers include:
  • Executing a data transfer agreement with the recipient of the information;
  •  Obtaining approval or providing notice to the relevant local data protection authority; and/or
  • Providing notice to, or obtaining consent from, the individual whose data is being transferred.

CONSENT

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

CONTROL OF YOUR INFORMATION

You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through https://videshicoffee.com, or object to the use or processing of such Personal Information by us. If you have concerns regarding access to or the correction of your Personal Information, please contact us Privacy Contact Information of this policy. In your request, please make clear what Personal Information you would like to have changed, whether you would like to have the Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us.

While most questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.

DATA STORAGE

VideshiCoffee.com may transfer your information from https://videshicoffee.com  to other databases and store it on VideshiCoffee.com or other supplier systems. VideshiCoffee.com ensures appropriate security controls while storing data on its or its suppliers’ systems.

COMMITMENT TO DATA SECURITY

Your personally identifiable information is kept secure. Only authorized employees, business partners, clients, vendors, affiliates/subsidiaries, and other third-party providers (who have agreed to keep information secure and confidential) have access to this information.

VideshiCoffee.com ensures that our supplier employs industry-standard security measures to ensure the security of information through legally binding terms and conditions. However, users of our https://videshicoffee.com are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password-protected or secure areas of any Workday websites. Access to and use of password-protected and/or secure area of https://videshicoffee.com is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

REGISTRATION

VideshiCoffee.com keeps track of your information to offer you the best possible experience. A data subject must provide an email address as the mandatory Personal Information during registration (sign-up). Post this registration, VideshiCoffee.com will be able to access your account every time you visit the Website. The customer also must provide other Personal Information (for instance – name, phone number, email, billing, and shipping addresses) before completing the first purchase.

USE OF COOKIES

Like many other transactional websites, we use “cookies” to improve your shopping experience and to save you time. Cookies are little tags that we place on your computer. We assign a cookie to your computer when you first visit us to enable us to recognize you each time you return. Through cookies, we can customize our website to your individual preferences to create a more personalized, convenient shopping experience. Please note that the cookies we use for our website or email campaigns do not store personally identifiable information about you or your finances. VideshiCoffee.com may offer certain features that are only available using a “cookie.” VideshiCoffee.com does not control the use of cookies by third parties and is not responsible for the same. VideshiCoffee.com may in addition also offer certain features that are only available using a “cookie.”

RETENTION AND DISPOSAL

Your personal information shall be retained only as long as necessary for the fulfilment of the stated purposes and should be disposed of thereafter. We will retain your information for as long as your account is active or as needed to provide you services. If you wish that we no longer use your information to provide you services, contact us via the information provided in section 11 of this privacy policy. We will respond to your request within 30 days of receipt of the request. However, we may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

YOUR CONSENT

Your consent to personal data collection and processing may be revoked by notifying us via our contact page. For users below the age of 16, consent should be provided by the holder of parental responsibility for the child.

Please note in case you (the customer) are not willing to provide consent or withdraw the consent at any given point in time, VideshiCoffee.com shall not be able to provision the services.

PRIVACY CONTACT INFORMATION

If you have any questions regarding our Privacy Statement or if you need to update, change or remove information, you can do so by contacting +91 6364890140 or by regular mail addressed to: care@videshicoffee.com

CHANGES TO THE PRIVACY POLICY

From time to time, we may update this Privacy Policy without any prior notice. Your continued subscription to our Services constitutes an acceptance of the current Privacy Policy and Terms & Conditions. Therefore, we encourage you to visit this page periodically to review any changes.

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